FAQ
Is heat treatment approved by the Ministry of Primary Industries for biosecurity treatments?
Yes. The BioVapor heat treatment facilities are fully MPI approved for the treatment of empty containers, scrap metal, cars, dunnage and ISPM15.
What about Giant African Snail?
Yes, the approval includes Giant African Snail.
Is heat treatment expensive?
No. The cost of heat treatment is very similar to methyl bromide fumigation and when the faster turnaround is taken into consideration the overall cost can be less.
How long does heat treatment take?
This depends on the standard but on average it is just 30 to 60-minutes including preparation time; methyl bromide fumigation is a minimum of 24-hours. Treatment certificates are issued on completion of treatment to allow immediate release of the container or vehicle.
Does heat leave any harmful residues?
No. As soon as the treatment is finished the container or vehicle is ready for use, unlike methyl bromide where there is a ventilation period to allow any residual gas to disperse. Also there is no risk of any reaction with upholstery (particularly leather) as can occur with methyl bromide.
Is heat only effective on the inside of containers?
No. The unique BioVapor container facility treats all six sides of the container inside and out simultaneously. The treatment also dries and deodorises the container.
Are BioVapor heat treatment services available at all ports?
At present the service is only available at the Ports of Auckland. It is planned to expand to other ports over the next few years.
How long has the facility been operating at the Ports of Auckland?
The facility has been fully operational for over 5-years.
How do I place an order for heat treatment?
Forward your copy of the Quarantine Notice or Biosecurity Authority Clearance Certificate (BACC) to Genera at service@genera.co.nz or fax 07 574 7505. This with a Genera job-sheet will be sent to our heat treatment technician.
How can I find out more about the Genera BioVapor heat treatment service?
Telephone us on 0800 100 399 or e-mail info@biovapor.com